Telstra Calling for Office 365 is a cloud-based voice calling service for Microsoft Office 365. Make calls to landlines or mobiles from Microsoft Teams – tools you know and trust. Empower your people to work more effectively when and where they need to, and provide a consistent, intuitive experience every time.
With Telstra Calling for Office 365, you can enjoy Telstra’s leading voice, network and services with the best of Microsoft’s cloud collaboration tools.
Co-created by Telstra and Microsoft – market leaders in innovation
Bring together all your technology and tools in one place
Deploy, manage and scale with ease
A complete, cloud-based solution with hybrid flexibility.
Telstra Calling for Office 365 removes the complexity of managing a dedicated PSTN telephony network. Telstra provides a managed link bringing all your voice calls directly into Office 365. So all you need is adequate internet access and all your telephony and data can be delivered anywhere at any time. Additionally, there are no special infrastructure or voice calling access considerations when subscribing to Telstra Calling for Office 365. Avoid the long lead-times that often accompany waiting for conventional solutions to be set up and tested.
Each user is allocated a phone number that is associated with their Office 365 client. This number brings the public telephony service directly from the Telstra phone network into Office 365. You can choose to migrate or port your existing phone numbers into Office 365 or you can allocate new ones. As your needs grow or users change roles you can easily reallocate numbers via the Office 365 administration portal.
If your entire organisation is not ready for a full migration to the cloud, then opt for our hybrid solution. Keep complex users on premise and start moving users to the Microsoft cloud at your own pace.
When you unify your communications with Telstra Calling for Office 365, you will unite your offices and people like never before. Your staff can access all their telephony, communication and collaboration tools in one spot resulting in higher productivity. By being more in touch, so they can get the people, answers, information and approvals they need, when they need them.
All your voice and collaboration tools in one workspace can help save time. The Office365 Portal is used to allocate phone numbers to users or reallocate numbers as staff change roles.
No need to learn a new tool or switch between different ones when you make calls. Simplify calling with one business number to make and receive local, national long distance, international, mobile, audio or video calls via Microsoft Teams.
Avoid the headaches of managing and supporting disparate tools and systems. Experience Microsoft Office 365 along with the call handling functions you expect from traditional phone systems including call hold, transfer, forwarding, voice mail and more.
Move as little or as much voice to the cloud as you want with our hybrid options.
As a Telstra Business and Enterprise Partner our job is to optimise your business with the best Telstra has to offer for hardware, plans and pricing. With our in-house Microsoft and Telstra certified staff, your Telstra Calling for Office 365 is delivered by a team of experts at Calibre One.
Our Telephony Support Services team will remotely administer the access calling for your Office 365 client users. Calibre One will be responsible and provide for:
To see full details of our Telephony Support Service for Microsoft Teams, visit our full terms.
Monday to Friday, 8am-5pm
Severity Level 1: 2 hours
Severity Level 2: 8 hours
Severity Level 3: 16 hours
Base Instance – $276.10 per account / per month
Per User Cost – $5.50 per month
Pricing is quoted inclusive of GST
To see full details about our Service Level Agreement and what they mean see Service Level Agreements (SLA) and what they mean.
To provide support, Calibre One will require
The Customer will be responsible for:
Calibre One can assist you with these responsibilities if required.
Other general Terms
TEAMS Phone System Only maintenance includes management of administration functions only, not end user Office 365 application support.
^Available with FortiGate SD-WAN solution
Select a Microsoft 365 bundle plan that suits you and add the Phone System License.
Prices shown below include GST. Suitable for businesses with 1 – 300 users.
Best for business that need easy remote solutions, with Microsoft Teams, secure cloud storage, and Office Online (desktop versions not included).
Web and mobile versions of Word, Excel, and PowerPoint included.
Best for businesses that need full remote work and collaboration tools including Microsoft Teams, secure cloud storage, business email, and premium Office applications across devices.
Outlook, Word, Excel, PowerPoint, Publisher (PC Only), Access (PC Only), Microsoft Terms, Exchange, OneDrive, SharePoint.
Best for businesses that require secure, remote work solutions with everything included in Business Standard, plus advanced cyberthreat protection and device management.
Outlook, Word, Excel, PowerPoint, Publisher (PC Only), Access (PC Only), Microsoft Terms, Exchange, OneDrive, SharePoint, Intune, Azure Information Protection
Ideal for businesses that need collaboration and enterprise voice Call management capabilities (make, receive and transfer calls, auto-attendant, voicemail and more) in the cloud.
Choose one plan type across all users with plans available on a 12 months initial contract terms. Pricing per User and Inclusive of GST.
For more details on the Telstra Calling for Office 365, visit Telstra Calling for Microsoft Office 365.
Telstra Calling for Office 365 can be added to the following compatible Microsoft Office 365 licences with no additional license requirements:
The following licences are also compatible, but you will need to purchase an Office 365 Phone System license separately:
The Phone System license is a mandatory requirement as it provides calling capabilities that support Telstra Calling for Office 365.
You can purchase these Office 365 Enterprise licences from Telstra (as your Microsoft Cloud Service Provider (CSP)) via the Telstra Apps Marketplace Or utilise your existing licenses from your current supplier.
Please see our pricing plans above when using the Microsoft Business range of licenses which cover businesses between 1 and 300 users.