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Skype for Business to be retired in 2021


On a Microsoft blog post published two days ago, James Skay, the senior marketing manager of Skype for Business, announced that Skype for Business will officially be retiring on July 31, 2021.


What will happen to current Skype for Business Users?

Change is coming, and it’s coming fast.

In the blog post, Skay said, “Between now and [July 31st, 2021], current Skype for Business Online customers will experience no change in service, and they’ll be able to continue to add new users as needed. However, starting September 1, 2019, we will onboard all new Office 365 customers directly to Teams for chat, meetings, and calling.”

While July 2021 may sound quite far away, September of this year is very close. So you need to make sure that your business and your team is ready for the transition.


What is Microsoft Teams?

Launched on the 14th March 2017, Microsoft Teams is an application that is now a core part of most Office 365 subscriptions. Teams has the integrated messaging, meeting and calling capabilities of Skype for Business, plus added features of creating “Team Groups” where files, folders, meeting notes and team conversations can be grouped in one location. Read our previous blog post, to see our review of Teams over Skype, and why we recommend it.

Microsoft Teams


But even with superior technology, change can be very difficult at a company level. Migration away from the familiar Skype interface takes some getting used to. The new Teams application, while not yet perfect, offers new and exciting capabilities including the new Telstra Calling for Office 365 that can replace your existing phone system.


What is Telstra Calling for Office 365?

Telstra Calling for Office 365 is a cloud-based voice calling service for Microsoft Office 365. This service allows you to make and take calls to landlines or mobiles from Microsoft Teams.

Through this tool, you can empower your people to work more effectively when and where they need to, and provide a consistent, intuitive experience every time.

Telstra Calling for Office 365 removes the complexity of managing a dedicated PSTN telephony network. Telstra provides a managed link bringing all your voice calls directly into Office 365. So all you need is adequate internet access and all your telephony and data can be delivered anywhere at any time.

You can also use your existing work number, as each user is allocated a phone number that is associated with their Office 365 client. This number brings the public telephony service directly from the Telstra phone network into Office 365.

Learn more about Telstra Calling for Office 365.


What Should You Do To Prepare for the Transition?

Like we said, change is very hard. If you’re a current Calibre One client, please call us right away so we can take you through the migration options. If you are not yet a Calibre One client, reach out to us via our Contact Page and we will take you through migration options that are best suited for your team, your business, and yourself.

Change is hard, but one you migrate over to Microsoft Teams, we know you’ll absolutely love it, and may even wonder why you stuck with Skype for Business for so long.

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