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British Airways cancels flights after major computer outage

Following a major computer outage, British Airways cancels flights from London’s two biggest airports.

 

Here’s what we know so far…

A huge IT meltdown at British Airways caused the airline to cancel all flights out of London’s Heathrow and Gatwick airports Saturday, during one of Britain’s busiest holiday weekends.

“We are working hard to get our customers who were due to fly today onto the next available flights over the course of the rest of the weekend,” the airline said in an update on its website Saturday afternoon local time, adding that people who can’t get a flight will get a full refund.

British Airways didn’t respond to a request for more information of the IT outage.

BA said in the update that the “major IT system failure” had also affected its call centers and website. The airline said some flight disruptions might continue into Sunday but that it expects most long-distance flights set to land in London tomorrow to arrive as scheduled.

 

What impact do major outages have on businesses?

Even a brief power, IT, or computer outage can halt operations, result in lost sales, and incur unexpected costs. Aside from that, it may jeopardise the trust of your loyal customers, affecting your reputation. While the effects can vary depending on the nature of the business and the duration of the outage, an IT shutdown can have the following effects on businesses:

  1. Downtime, which can result in lost productivity and revenue.
  2. Data loss or corruption.
  3. Unhappy customers.
  4. Damage to the business’s reputation
  5. Legal and regulatory issues, especially if it results in data breaches.
  6. Employee stress, frustration, and disengagement.

 

Tech tips to preserve your data and equipment during an outage and keep your business operating

IT outages can be devastating. Businesses may face substantial challenges as a result of IT failures. The good news is that there are several tech tips that can help keep a business running smoothly during an outage. Here are some of the tech tips to consider:

  1. Backup power solutions, such as uninterruptible power supplies (UPS) that can provide temporary power during an outage and surge protectors that can help protect electronic equipment from damage.
  2. Cloud-based services and recovery solutions can help protect and store data and applications in the cloud so you can get them back at any time, making it easier to work remotely during an outage.
  3. Mobile devices, such as laptops, tablets, or smartphones, to allow employees to continue working during a power outage as well as access critical applications and data.

 

Natural disasters can be unpredictable, but there are ways to protect yourself and your business minimise the impact of power outages and recover quickly once power is restored.

 

Interested in automatic cloud backup solutions? Let’s get started.

Calibre One provides innovative Business IT, Communication and Security solutions. Contact us today and find out what our team can do for your business.

 

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